Terms&Conditions
Last updated: January 2025
Acceptance of Terms
By accessing or using the RealPreloved website, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms, please do not use our services.
Product Authenticity
Every item sold on RealPreloved has been authenticated by our team of certified experts. We stand behind the authenticity of every piece. However, if you have concerns about the authenticity of your purchase, please contact us within 14 days of delivery.
Pricing and Payment
All prices are listed in USD unless otherwise indicated. We accept major credit cards and other payment methods as displayed at checkout. Prices are subject to change without notice.
One-of-a-Kind Items
All items sold on RealPreloved are one-of-a-kind, pre-owned luxury goods. Each piece is unique and will not be restocked. Product availability is not guaranteed until your order is confirmed.
All Sales Final
All sales are final.
Due to the one-of-a-kind nature of our inventory, we cannot accept returns or offer refunds except in cases of authentication concerns. If you believe you have received an item that is not authentic, please contact us within 14 days of delivery with documentation of your concerns.
Product Descriptions
We strive to accurately describe and photograph all items. However, due to the pre-owned nature of our products and variations in display settings, minor differences between the item and its description may occur. Such differences do not constitute grounds for return.
Intellectual Property
RealPreloved is an independent reseller of authentic luxury goods. We are not affiliated with, endorsed by, or authorized dealers of any of the brands we sell. All brand names and trademarks are the property of their respective owners.
Limitation of Liability
RealPreloved shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or purchase of our products.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be resolved in the courts of [Jurisdiction].
Contact
For questions about these Terms and Conditions, please contact us at:
Email: legal@realpreloved.com