HowWeAuthenticate
Every piece in our collection undergoes a rigorous authentication process. Our certified experts bring decades of combined experience to ensure you receive nothing but genuine luxury.
OurProcess
We accept less than 10% of submissions. Here's how we ensure every piece meets our standards.
Initial Review
Our team reviews each submission, examining photos and provenance documentation before accepting the piece into our facility.
Physical Inspection
The bag arrives at our secure facility where our experts conduct a hands-on examination of every detail.
200+ Point Check
We verify stitching patterns, hardware weight and finish, leather grain, date codes, serial numbers, lining, and brand-specific markers.
Expert Consensus
Multiple authenticators must agree on the piece's authenticity. Any doubt means we decline the item.
200+PointInspection
Our comprehensive inspection covers every detail. Here are just some of the verification points we examine for each piece.
FrequentlyAskedQuestions
How does RealPreloved authenticate luxury handbags?
Every handbag undergoes a 200+ point authentication process performed by multiple certified experts. We verify stitching patterns, hardware weight and finish, leather grain, date codes, serial numbers, lining construction, brand stamps, and use UV examination for repairs. Multiple authenticators must independently agree on authenticity before a piece is accepted.
What happens if I receive an item that is not authentic?
We stand behind every piece we sell. If you have authentication concerns, contact us within 14 days of delivery with photos and documentation. Our team reviews your submission within 48 hours. If concerns are validated, we provide a full refund.
How many submissions does RealPreloved accept?
We accept less than 10% of all submissions. Items are declined if there is any doubt about authenticity, condition, or provenance. This rigorous standard is how we guarantee every piece sold is genuine.
Are your authenticators certified?
Yes. Every authenticator on our team is certified and brings decades of combined experience working with luxury handbags from Chanel, Hermès, Louis Vuitton, Dior, Gucci, and other maisons.
What brands do you authenticate?
We authenticate handbags from Chanel, Hermès, Louis Vuitton, Dior, Gucci, Prada, Fendi, Céline, Bottega Veneta, and other top luxury maisons. Each brand has unique authentication markers our team specializes in.
OurAuthenticityGuarantee
We stand behind every piece we sell. If you have any concerns about the authenticity of your purchase, our team will work with you to resolve the matter. All sales are final except in cases of authentication concerns.
Authentication concerns must be raised within 14 days of delivery